MTZ

AI agents, Automation, 2026

Seller's assistant in Telegram

An auto-reply for a seller: it answers buyers in Telegram while the owner is busy, sorts the conversation and reminds about meetings. Made for people who sell through Avito listings and lose buyers to slow replies.

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A buyer card in the assistant panel: a conversation about a 140 cm table, a reply draft with «Send» and «Another version» buttons, the reply mode and a note about the buyer
Main screen: the assistant is on, with the reply mode, pause for everyone and time-bound instructions such as «workshop closed until Monday», so the seller can work in peace. Sample data
Main screen: the assistant is on, with the reply mode, pause for everyone and time-bound instructions such as «workshop closed until Monday», so the seller can work in peace. Sample data
Buyers: who is waiting for the maker's decision, who the assistant already answered and who is paused, so no order question gets lost. Sample data
Buyers: who is waiting for the maker's decision, who the assistant already answered and who is paused, so no order question gets lost. Sample data
Reminders: the day's measurements and deliveries, a measurement waiting for confirmation, and tasks and the assistant's suggestions next to it. Sample data
Reminders: the day's measurements and deliveries, a measurement waiting for confirmation, and tasks and the assistant's suggestions next to it. Sample data
A buyer card on a phone: the conversation and the order change at hand, accepted with one tap. Sample data
A buyer card on a phone: the conversation and the order change at hand, accepted with one tap. Sample data
The main screen on a phone: the assistant's state, pause and time-bound instructions, so replies can be managed from the workshop. Sample data
The main screen on a phone: the assistant's state, pause and time-bound instructions, so replies can be managed from the workshop. Sample data
Reminders on a phone: the nearest measurements and deliveries, one of them waiting for confirmation. Sample data
Reminders on a phone: the nearest measurements and deliveries, one of them waiting for confirmation. Sample data

In numbers

  • 24/7answers buyers while the seller is busy
  • 1 tapto send a ready reply or ask for another
  • 3 remindersabout a meeting: 24 hours, 1 hour and 15 minutes before

The task

A buyer from Avito writes at any hour and expects a reply right away. While the seller is busy, the buyer goes to whoever answered first. What is needed is an assistant that answers for the seller, promises nothing extra and leaves the important decisions to a person.

What I did

  • A reply right away. The assistant answers the buyer in a chosen mode: marked as AI, or in the seller’s name. It does not promise a price or deadlines on its own.
  • A draft in one tap. For a hard question the assistant prepares a reply: send it, ask for another version or answer yourself.
  • Sorting the conversation. Every message gets a type (request, question, change, complaint) and a short summary, so you can see who is waiting for a decision.
  • Meetings and reminders. The assistant suggests a time, adds it to the calendar only after a «yes» and reminds 24 hours, 1 hour and 15 minutes before.
  • Time-bound instructions. For example: «the workshop is closed until Monday, do not promise delivery».
  • A panel on phone and computer. Everything that waits for a decision, on one screen.

The result

The buyer does not wait hours for an answer, and the seller does not sit in the conversation all day: the assistant handles the routine, and the decisions stay with a person.

The project at a glance

Data as of 10 November 2026
ClientMy own product for sellers and small workshops whose buyers write in a messenger
My roleFrom idea to launch: design, the assistant, the panel for phone and computer
ResultThe buyer gets a reply right away, the seller sees ready drafts and decides: send, edit or reply personally
Where it worksIn Telegram and in a panel on phone and computer
Replies to buyersOn its own in a chosen mode or a draft in one tap; it does not promise a price or deadlines without the seller
MeetingsSuggests a time, adds it to the calendar only after a «yes», reminds three times
DataThe conversation and settings are kept on the seller's server; an AI service helps prepare replies

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